Sovereign Femme

Terms & Conditions

sovereignfemmecoding.com

These Terms & Conditions govern all contracts concluded through sovereignfemmecoding.com and any associated checkout or funnel.

1

PROVIDER

These Terms & Conditions govern all contracts concluded through sovereignfemmecoding.com and any associated checkout or funnel.

Dr. Marcella Kollmann-Hemmerich, trading as Sovereign Femme

Schwangauer Straße 23
87645 Hohenschwangau
Germany
VAT no. (§ 27a UStG)
DE457506872

Referred to below as "we", "us" or "the Provider". The customer is referred to as "you" or "the Client".

2

SCOPE

2.1These Terms apply to all contracts for our digital products, coaching services and memberships. The version in force at the time the contract is concluded applies.

2.2Differing terms proposed by the Client do not apply unless we agree to them in writing.

2.3These Terms apply to consumers and to business customers. Where a provision applies only to consumers, this is stated. A consumer is any natural person entering into the contract for purposes predominantly outside their trade, business or profession (§ 13 BGB).

3

OUR PRODUCTS

3.1Digital products. Pre-recorded online courses, masterclasses, recordings, downloadable PDFs, workbooks and comparable digital content delivered automatically without individual involvement on our part.

3.2Coaching services. Personally delivered sessions, including the Feminine Power Recalibration Session, provided live by video or telephone on a one-to-one basis or, where expressly offered, in a group format.

3.3Memberships and ongoing programmes. Products sold on a recurring-payment or continuing-access basis, which may combine digital content, live sessions and access to a community space. Clause 11 applies to these in addition to clauses 7, 8, 9 and 10 as relevant to the components included.

3.4These categories are treated differently under these Terms, particularly regarding delivery, cancellation and the statutory right of withdrawal. Where a provision applies to only one category, this is stated.

3.5Availability by territory. Not all products are available in all countries. Availability is shown at checkout, and we may restrict or withdraw availability in any territory at any time.

4

ELIGIBILITY

4.1You must be at least 18 years old and have full legal capacity to purchase.

4.2By completing a purchase you confirm that you meet this requirement. We may cancel a contract and terminate access where this is not the case.

4.3Our products are directed at individuals acting on their own behalf. Purchases made for or on behalf of a third party require our prior agreement.

5

FORMATION OF CONTRACT

5.1The presentation of products on our website is not a binding offer but an invitation to place an order.

5.2By clicking the order button you submit a binding offer to purchase. Before doing so you will be shown the essential characteristics of the product, the total price including VAT, any minimum term, and these Terms.

5.3The contract is concluded when we accept your order, at the latest when we confirm the order by email or make the product available to you.

5.4The contract text is stored by us. You will receive the contractual terms, the applicable withdrawal instruction, the model withdrawal form and the confirmation of your order by email on a durable medium.

5.5The contract language is English. All materials, sessions and communications are provided in English.

6

PRICES AND PAYMENT

6.1All prices are stated in euro (EUR) and are gross prices including statutory VAT at the applicable rate.

6.2The applicable VAT rate depends on the product and on your country of residence and is shown at checkout before you place your order.

6.3Payment is due in full at the time of purchase, unless the product is expressly offered on an instalment or recurring-payment basis. Where it is, the payment schedule, the number of payments and the total amount payable are stated on the product page and at checkout before you place your order.

6.4Payment is processed by Stripe. By purchasing you agree to Stripe's processing of your payment data. We do not store full payment card details.

6.5Any fees charged by your own bank or card issuer, including currency conversion or international transaction fees, are your responsibility.

6.6Where payment fails, is reversed or is charged back, we may suspend or withdraw access until the matter is resolved.

6.7You will receive an invoice or receipt by email showing the net amount, VAT rate, VAT amount and total.

6.8Recurring payments. Where a product is sold on a recurring-payment basis, you authorise us to collect the agreed amount on each due date using the payment method you provided, until the contract ends in accordance with clause 11. We will notify you where a payment fails, and may retry collection. Where payment remains outstanding after a reasonable period, we may suspend access in accordance with clause 6.6.

7

DIGITAL PRODUCTS — DELIVERY AND ACCESS

7.1Access is provided immediately after successful payment, unless stated otherwise on the product page.

7.2Access is provided via an online platform, an access link, email or a download, as indicated for the product concerned.

7.3The access period varies by product and is stated on the relevant product page. Where no period is stated, access is granted for twelve (12) months from the date of purchase.

7.4Some materials are provided for download and some are available for viewing online only. Where materials are available online only, we are not obliged to provide them in downloadable form.

7.5You are responsible for ensuring you have a suitable internet connection and device. Technical requirements are stated where relevant.

7.6We may update, improve or replace course content. Clause 8 governs updates and changes to digital products.

7.7We may migrate content to a different platform. We will give reasonable notice and ensure continuity of access.

8

DIGITAL PRODUCTS — CONFORMITY, UPDATES AND YOUR RIGHTS ON DEFECT

This clause applies to contracts with consumers for the supply of digital products and reflects §§ 327 ff. BGB.

8.1Conformity. We provide digital products in conformity with the contract. This means the product meets the subjective requirements agreed between us, the objective requirements that a product of that type usually meets and that you may reasonably expect, and any agreed integration requirements.

8.2Updates. We will provide you with updates, including security updates, that are necessary to maintain the conformity of the product, and will inform you about them. Where the product is supplied on a continuing basis, this obligation applies for the duration of the supply period. Where the product is supplied on a one-off basis, it applies for the period you may reasonably expect having regard to the type and purpose of the product.

8.3Failure to install an update. Where you fail to install an update we have made available and informed you about within a reasonable period, we are not liable for a defect arising solely from that failure, provided we informed you of the availability of the update and the consequences of not installing it, and the failure to install was not due to deficient installation instructions.

8.4Your rights where a product is defective. Where a digital product is not in conformity with the contract, you may require subsequent performance, reduce the price, or terminate the contract, and may claim damages or reimbursement of wasted expenditure, in accordance with §§ 327i ff. BGB. Your statutory rights are not limited by these Terms.

8.5Changes beyond conformity. We may change a digital product beyond what is necessary to maintain conformity only where there is a valid reason, where the change causes you no additional cost, and where we inform you clearly and in text form. Where such a change adversely affects your access to or use of the product other than insignificantly, we will inform you at least thirty days in advance and you may terminate the contract free of charge within thirty days of receiving that information, or of the change being made, whichever is later. This right does not apply where you retain access to the unchanged product without additional cost.

8.6Limitation period. Statutory limitation periods apply.

9

COACHING SESSIONS — BOOKING AND SCHEDULING

9.1Booking. Sessions are booked at the time of purchase. The confirmed appointment forms part of the contract.

9.2Rescheduling by the Client. You may reschedule a session by giving us at least 24 hours' notice before the scheduled start time, using the booking system or by email. A rescheduled session must be taken within eight (8) weeks of the original date.

9.3Late rescheduling. Where notice of less than 24 hours is given, the session is treated as delivered. We may, at our discretion and without obligation, offer an alternative appointment.

9.4Non-attendance. If you do not attend a booked session and have not rescheduled in accordance with clause 9.2, the session is treated as delivered. No refund is given and no replacement session is offered. This is subject to your statutory rights under clause 12.

9.5Lateness. Sessions begin and end at the scheduled times. Where you join late, the session still ends at the scheduled time and the remaining time is not carried over.

9.6Rescheduling by us. We may reschedule a session for good reason, including illness, technical failure or other circumstances beyond our reasonable control. We will offer an alternative appointment as soon as reasonably possible. Where no suitable alternative can be agreed, you may cancel and receive a refund for the undelivered session.

9.7Technical requirements. Sessions are delivered by video or telephone. You are responsible for a suitable connection, device and a private, undisturbed environment.

10

GROUP SESSIONS AND COMMUNITY SPACES

This clause applies where a product includes group calls, a group programme, or access to any community space, forum or membership area.

10.1Participation. Group sessions take place at scheduled times. Sessions are not rescheduled for individual participants, and non-attendance does not entitle you to a refund, a replacement or a recording.

10.2Confidentiality between participants. What other participants share is confidential. You must not record, reproduce, share or disclose to any third party anything shared by another participant. This obligation continues after the programme ends.

10.3Conduct. In group sessions and community spaces you must:

  • treat other participants and us with respect;
  • refrain from harassing, discriminatory, abusive, threatening or defamatory behaviour;
  • refrain from giving medical, psychological, legal or financial advice to other participants;
  • refrain from sharing another participant's personal information outside the group;
  • refrain from disruptive behaviour that interferes with others' participation;
  • refrain from unlawful content of any kind.

10.4No promotion or solicitation. You must not use any group session, community space, participant list or contact obtained through our programmes to:

  • advertise, promote or sell your own or any third party's products, services, programmes or business;
  • recruit participants to any other programme, course, membership, network or business opportunity;
  • solicit participants as clients, customers, downline members or business partners;
  • contact participants privately for any commercial purpose;
  • collect, compile or use participants' contact details for marketing.

This applies during the programme and for twelve (12) months afterwards. It applies regardless of how the contact details were obtained.

10.5Consequences. Where you breach clauses 10.2, 10.3 or 10.4, we may issue a warning, remove content, suspend or permanently exclude you. In cases of serious breach, exclusion may be immediate. Exclusion for a serious breach does not entitle you to a refund.

10.6Recording of group sessions. Where we record a group session, participants will be informed before recording begins. Participants who do not wish to be recorded may participate with camera and microphone switched off. Clause 13 applies.

10.7No obligation to provide community access. Where a community space is offered as part of a product, we may change or discontinue the platform used, giving reasonable notice.

11

MEMBERSHIPS AND ONGOING PROGRAMMES

This clause applies where a product is sold as a membership or as a programme involving recurring payments or continuing access.

11.1What is included. The content, the frequency of any live elements, the community access provided and the billing frequency are stated on the product page and at checkout before you place your order.

11.2Initial term. The initial term is stated on the product page. Where a membership is sold to a consumer, the initial term will not exceed two years (§ 309 No. 9 lit. a BGB). Unless stated otherwise on the product page, the initial term is six (6) months.

11.3Automatic renewal. Where a membership renews automatically at the end of its initial term, it renews for an indefinite period and you may terminate at any time giving no more than one month's notice (§ 309 No. 9 lit. b BGB). We will remind you before the initial term ends.

11.4Termination by you. You may terminate in text form — an email is sufficient — or by using the cancellation button described in clause 11.5. No particular form of words is required. We will confirm receipt and the date on which the contract ends, in text form, without undue delay.

11.5Cancellation button. In accordance with § 312k BGB, our website provides a clearly labelled cancellation button ("Verträge hier kündigen" / "Cancel contracts here") which is permanently available, directly and easily accessible, and leads to a confirmation page from which you can terminate. You will receive immediate confirmation of your termination in text form, including its content and the date on which the contract ends.

11.6Termination by us. We may terminate a membership giving thirty (30) days' notice to the end of the then-current billing period. Our right to terminate for good cause under clause 16 is unaffected.

11.7Effect of termination. Access continues until the end of the period for which payment has been made. A billing period already begun is not refunded on a pro-rata basis, save where your statutory rights provide otherwise or where clause 22.2 or 22.3 applies.

11.8Price changes. We may change the price of a membership for future billing periods. We will inform you at least six weeks in advance in text form. You may terminate with effect from the date the new price takes effect. We will draw your attention to this right in the notification.

11.9Right of withdrawal. Clause 12 applies. The withdrawal instruction applicable to a membership is identified on the product page and at checkout, and depends on the components the membership includes.

12

STATUTORY RIGHT OF WITHDRAWAL

12.1Consumers have a statutory right of withdrawal. Full details are set out in our Withdrawal Instructions, which form part of these Terms. The applicable instruction is identified on the product page, is available on our website and at checkout before you place your order, and is provided again with your order confirmation on a durable medium, together with the model withdrawal form.

12.2Separate withdrawal instructions apply to:

  • digital products (digital content not supplied on a tangible medium);
  • coaching services.

Where a product combines both, or is sold as a membership, the applicable instruction is identified on the product page and at checkout. Please refer to the instruction applicable to the product you purchased.

12.3Model withdrawal form. A model withdrawal form is provided with each instruction and is available on our website. You may use it, but you are not obliged to. Any clear statement of your decision to withdraw is sufficient.

12.4Digital products. Where you have expressly consented at checkout to us beginning performance before the end of the withdrawal period, confirmed your knowledge that you thereby lose your right of withdrawal, and we have provided you with confirmation of the contract, your right of withdrawal expires once we begin providing access.

12.5Coaching services. Where you have expressly requested that we begin providing the services before the end of the withdrawal period, and confirmed your knowledge that you lose your right of withdrawal upon complete performance, your right of withdrawal expires once the services have been fully performed — that is, once the session has been delivered.

12.6Proportionate payment. If you withdraw from a contract for services after requesting that performance begin during the withdrawal period, you must pay a proportionate amount for the services already provided up to the point of withdrawal.

12.7Nothing in these Terms excludes, restricts or limits any statutory right that cannot lawfully be excluded, restricted or limited.

13

RECORDING OF SESSIONS

13.1We may record one-to-one sessions for our own professional notes and for internal quality assurance and team training. Recordings may be accessed by the Provider and our team, who are bound by written confidentiality obligations. They are not shared with anyone else, published, or used for marketing.

13.2Recording takes place only where you have given separate consent by a dedicated tick-box at booking. Accepting these Terms does not constitute consent to being recorded.

13.3Consent is voluntary. If you decline, the session takes place as normal and the service you receive is unaffected. You may withdraw consent at any time, and the recording will then be deleted unless we are legally required to retain it.

13.4Recordings are stored securely and deleted 36 months after the session, or earlier on request.

13.5Where a group session is recorded, participants are informed beforehand and may take part with camera and microphone off.

13.6You may not record any session, in whole or in part, without our prior written consent. This includes audio, video, screen recording, transcription tools and automated meeting assistants. Recording the non-publicly spoken word without consent is a criminal offence in Germany under § 201 StGB.

13.7Further detail is set out in our Privacy Policy.

14

INTELLECTUAL PROPERTY AND LICENCE

14.1Ownership. All content we provide — including course materials, videos, audio recordings, PDFs, workbooks, worksheets, text, graphics, methods, frameworks, session content and the Sovereign Femme name, logo and branding — is protected by copyright and other intellectual property rights and remains our property or that of our licensors.

14.2Licence granted. On full payment, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable licence to access and use the materials for your own personal, non-commercial use, for the applicable access period.

14.3You may:

  • access and view the materials for your own personal use;
  • download materials expressly made available for download, and store them for your own personal use;
  • make notes for your own personal use.

14.4You may not:

  • copy, reproduce, distribute, publish, broadcast or make the materials publicly available;
  • share, resell, licence, rent, lend, gift or otherwise transfer the materials or your access credentials to any other person;
  • upload the materials to any file-sharing service, cloud service, social platform or website;
  • upload, input or submit the materials to any artificial intelligence system, language model or automated tool, whether for summarising, training, reproduction or any other purpose;
  • use the materials, methods or frameworks to create, deliver or sell your own competing course, programme, coaching offering or derivative work;
  • use the materials for any commercial purpose;
  • remove or alter any copyright notice, watermark or attribution;
  • use automated means to scrape, download or extract the materials.

14.5Access credentials are personal. You must keep your login details confidential and must not allow any other person to use them. We may suspend or terminate access where credentials are shared.

14.6Breach. In the event of a breach of this clause, we may terminate your access with immediate effect and without refund, and pursue any further legal remedies available to us, including injunctive relief and damages.

14.7Your content. Where you submit content to us — including questionnaire responses, messages or contributions in group settings — you retain ownership. You grant us a limited right to use it only as necessary to provide the service to you.

15

CLIENT RESPONSIBILITIES

15.1You are responsible for your own decisions, actions and results.

15.2You agree to:

  • provide accurate and complete information at purchase and when booking;
  • attend booked sessions punctually and prepared;
  • ensure you have suitable technical arrangements and a private environment for sessions;
  • keep access credentials confidential;
  • engage respectfully with us and with other participants.

15.3Changes to your information. You must inform us of any change to the personal information you have given us — including your name, email address, postal address, billing details and telephone number — within a reasonable period and, where the change is foreseeable, before it takes effect. Notification by email is sufficient.

15.4We are not responsible for any consequence arising from your failure to notify us of such a change, including missed appointments, undelivered access details, failed payments or communications sent to an outdated address.

15.5You are responsible for your own physical, mental and emotional wellbeing during and after any session or programme. If you feel unwell or distressed, you should stop and seek appropriate professional support.

15.6We are not responsible for any consequence arising from inaccurate information you provide, from your non-attendance, or from your failure to engage with the materials.

16

OUR RIGHT TO TERMINATE

16.1We may terminate the contract and withdraw access with immediate effect where you:

  • breach clause 10.2, 10.3 or 10.4 (confidentiality, conduct or solicitation);
  • breach clause 14 (intellectual property);
  • behave abusively, threateningly or harassingly towards us or another participant;
  • provide false information in order to obtain a product or a price you are not entitled to;
  • initiate an unjustified payment dispute without first contacting us.

16.2In the case of a serious breach, no refund is due for the unused portion.

16.3Where we terminate for a reason not attributable to you, we will refund the amount attributable to the undelivered portion.

16.4We may also decline to work with you, or to accept a booking, where we consider in good faith that the service is not appropriate for you. In that case we refund in full.

17

NO GUARANTEE OF RESULTS

17.1Our products and services are provided for personal development and educational purposes.

17.2We do not guarantee any particular outcome or result — personal, professional, financial, emotional, spiritual, health-related or otherwise.

17.3Any examples, case studies or descriptions of others' experiences are illustrative only. They are not a promise, guarantee or typical result, and individual outcomes vary according to circumstances, effort and factors outside our control.

17.4Nothing in our marketing or materials constitutes a promise of specific results.

18

NOT MEDICAL, PSYCHOLOGICAL OR PROFESSIONAL ADVICE

18.1Our products and services are educational and personal-development offerings. They are not medical treatment, psychological therapy, psychotherapy, or medical or health advice.

18.2Although the Provider is a qualified physician, she does not act in a medical capacity within Sovereign Femme. No doctor–patient relationship arises through the purchase or use of any product or service offered here. Sovereign Femme is entirely separate from any medical practice.

18.3We do not diagnose, assess, treat or advise on any medical or psychological condition, symptom, test result or medication. Sessions do not include assessment of your individual health situation.

18.4Our content does not replace consultation with your own physician, therapist or other qualified professional. If you have a health concern, consult your own doctor.

18.5Do not disregard, delay seeking, or discontinue medical advice or treatment because of anything provided here. Never stop or change prescribed medication except on the advice of your treating physician.

18.6If you are experiencing an acute or serious physical or mental health problem, including thoughts of self-harm, seek medical help immediately or contact your local emergency services.

18.7Our products and services are not appropriate as a substitute for treatment where you have a diagnosed medical or psychiatric condition requiring care. If you are receiving treatment, discuss participation with your treating professional.

18.8Nothing we provide constitutes legal, tax or financial advice.

19

REVIEWS, TESTIMONIALS AND MARKETING

19.1Your feedback is voluntary. You are under no obligation to provide a review, testimonial or feedback of any kind.

19.2Use of your feedback requires your separate consent. Where you provide feedback and we wish to use it publicly, we will ask for your consent and confirm how and where it will be used. Consent is not given by accepting these Terms.

19.3Withdrawal. You may withdraw consent at any time. We will remove the testimonial from materials under our control within a reasonable period. We are not obliged to recall printed material already distributed or to alter historic content where removal is disproportionate.

19.4Scope. Testimonials we use describe the experience of working with us. We do not publish testimonials claiming the alleviation, improvement or cure of any illness, symptom or health condition, and we ask that feedback intended for publication does not make such claims. This reflects legal restrictions on health-related advertising.

19.5Your right to review. You are free to publish your own honest opinion about our products and services on any platform. Nothing in these Terms restricts your right to leave a negative review, and we will not seek to prevent, remove or penalise honest criticism.

19.6Confidentiality of others. When writing publicly about a group programme, you must not disclose what other participants shared.

19.7Our marketing. Where you consent to receive marketing emails, you may unsubscribe at any time using the link in every email or by contacting us.

20

CONFIDENTIALITY

20.1We treat what you share with us in sessions as confidential and will not disclose it to third parties, except where required by law or where necessary to prevent serious harm.

20.2Please note that confidentiality here is contractual. It is not the medical confidentiality that would apply within a doctor–patient relationship, because no such relationship arises (clause 18.2).

20.3Your obligations regarding other participants' confidentiality are set out in clause 10.2.

21

THIRD-PARTY PLATFORMS

21.1Our products and sessions are delivered using third-party services, including course platforms, video conferencing and payment processing.

21.2Your use of those services may be subject to their own terms and privacy policies. We are not responsible for their content, availability or practices.

21.3We may change the platforms we use, giving reasonable notice where a change affects you.

22

AVAILABILITY AND CHANGES

22.1We aim to keep our platforms available but do not guarantee uninterrupted availability. Temporary interruption may occur for maintenance, updates or reasons outside our control.

22.2We may make reasonable changes to content, structure or delivery method. Where a change materially disadvantages you, we will inform you and, where appropriate, offer an alternative or a proportionate refund. For digital products, clause 8.5 applies in addition.

22.3We may discontinue a product. Where you hold valid access, we will either maintain access for the remaining period or provide a proportionate refund.

23

REFUND & CANCELLATION POLICY

23.1This clause applies in addition to, and does not limit, your statutory rights under clauses 8 and 12.

23.2Digital products. Once access has been provided and your right of withdrawal has expired under clause 12.4, purchases are final and non-refundable, except where otherwise required by applicable law.

23.3Coaching sessions. Once a session has been delivered and your right of withdrawal has expired under clause 12.5, the purchase is final and non-refundable, except where otherwise required by applicable law.

23.4Memberships. Termination and the effect of termination are governed by clause 11.

23.5Non-attendance and late rescheduling are governed by clauses 9.3 and 9.4.

23.6We do not refund on the basis of: change of mind after the withdrawal period; failure to access, use or complete a product; lack of time; personal circumstances arising after purchase; dissatisfaction with individual or subjective results; or a decision that the product is no longer required or suitable.

23.7Defective or non-conforming content. Clause 23.6 does not apply where a product was not supplied, access does not function, significant advertised content is missing, the wrong product was supplied, or the product is otherwise materially defective or does not conform to the contract. Your statutory rights in such cases, including those under clause 8, remain fully unaffected. Please contact us and we will investigate.

23.8Chargebacks. If you believe a refund is due, please contact us first. Initiating a payment dispute without contacting us does not affect our contractual position, and we may present evidence of the contract, your consent and delivery to the payment provider.

24

LIABILITY

German law does not permit us to exclude liability entirely. This clause sets out what we are and are not responsible for.

24.1Unlimited liability. We are liable without limitation for damage arising from injury to life, body or health, and for damage caused intentionally or by gross negligence.

"Intentionally" means deliberately. "Gross negligence" means disregarding obvious and basic care to an unusual degree — for example, taking payment for a session and then failing entirely to deliver it or respond.

24.2Slight negligence. For ordinary mistakes, we are liable only where a material contractual obligation is breached — an obligation whose fulfilment makes proper performance of the contract possible in the first place and on whose observance you may regularly rely, such as providing the access or the session you paid for. In such cases our liability is limited to the foreseeable damage typical for this type of contract.

24.3Any further liability for slight negligence is excluded.

24.4Liability under the German Product Liability Act and under any guarantee we have expressly given remains unaffected.

24.5These limitations also apply in favour of our employees, representatives and agents.

24.6We are not liable for interruptions caused by third-party platforms, internet connectivity or force majeure, provided we are not responsible for them.

24.7We are not liable for decisions you take, or omit to take, on the basis of our content, save within the limits set out above.

25

FORCE MAJEURE

Neither party is liable for failure to perform caused by events beyond its reasonable control, including natural events, war, civil unrest, epidemic, strike, power failure, or failure of internet or telecommunications infrastructure. Where such an event prevents delivery of a session, clause 9.6 applies.

26

SET-OFF AND RIGHT OF RETENTION

This clause concerns deducting or withholding payment.

You may set off against our claims only claims that are undisputed or have been legally established, and may withhold payment only in respect of claims arising from the same contractual relationship.

27

DATA PROTECTION

We process personal data in accordance with the GDPR and applicable German law. Full details, including the legal bases, recipients, retention periods and your rights, are set out in our Privacy Policy at sovereignfemmecoding.com.

28

COMMUNICATION

28.1We communicate primarily by email. Please ensure the address you provide is correct and monitored, and check your spam folder.

28.2Notices to us should be sent to [email protected]. You may also reach us by telephone on +49 171 9391066.

28.3Email is sufficient for any notice, cancellation, withdrawal or other communication under these Terms. We do not require a signed letter or any stricter form.

29

ASSIGNMENT

29.1We may transfer our rights and obligations under these Terms to another entity, for example on a restructuring of the business, provided this does not reduce your rights. We will inform you in advance.

29.2You may not transfer your rights or obligations, including access to any product, without our prior written consent.

30

CHANGES TO THESE TERMS

30.1We may amend these Terms for future contracts. The version in force at the time your contract is concluded continues to apply to that contract.

30.2Where we propose to amend Terms governing an ongoing contract, we will notify you at least six weeks in advance in text form. You may object before the proposed date of entry into force. If you object, we may terminate the contract with effect from that date and refund any amount attributable to the unused portion. We will draw your attention to the effect of your silence in the notification.

31

APPLICABLE LAW AND DISPUTE RESOLUTION

31.1These Terms and all contracts concluded under them are governed by German law.

31.2Consumers: this choice of law does not deprive you of the protection of mandatory provisions of the law of the country in which you have your habitual residence.

31.3Business customers: the exclusive place of jurisdiction is our registered office, insofar as legally permissible.

31.4Consumer dispute resolution. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).

31.5If any provision of these Terms is or becomes invalid, the validity of the remaining provisions is unaffected.

32

CONTACT

Dr. Marcella Kollmann-Hemmerich, trading as Sovereign Femme

Schwangauer Straße 23
87645 Hohenschwangau
Germany
VAT no. (§ 27a UStG)
DE457506872

Full provider details are set out in our Legal Notice (Impressum).

© Sovereign Femme

Version 1.1 · September 2026